Social Value Graduate

Location: Bristol, Exeter

Salary: £30,000

Start Date: September 2026

Application Deadline: 18th April 2026

Who we are…

At Pennon, we literally bring water to life. Every day, our customer teams support millions of people across the Southwest, helping them with everything from bills and payments to service updates and water quality concerns. Every interaction matters. As a graduate joining us, you'll play an important part in shaping our customers' experience from day one.

We care about doing things properly: with integrity, empathy and a genuine commitment to the communities we serve. We learn from each other, share ideas openly, and welcome fresh thinking from people who want to help make essential services work better for everyone. If you enjoy solving problems, supporting people, and finding practical ways to improve experiences, you'll find something meaningful for you here.

What you’d be doing…

This role places you at the centre of how Pennon creates positive impact for customers, communities and the environment, helping us understand and evidence the difference our work makes.

As a Graduate in Social Value, you could:

• Support the development and improvement of Pennon’s social value and social impact framework

• Work with teams across the business to capture the social benefits delivered through our projects and operations

• Help implement social value measurement approaches across operational and capital programmes

• Coordinate information from different teams to support consistent and high-quality social value reporting

• Work alongside Procurement and Commercial teams to help embed social value expectations into supplier contracts and expectations

• Support teams to understand and evidence the wider benefits created through their work

• Contribute to collaboration with other water companies and industry groups to strengthen the sector’s social value approach

• Work with our communications team to develop case studies and stories that bring social value data to life for external audiences

• Support the inclusion of social value outcomes in ESG disclosures and wider reporting

If you’re someone who enjoys connecting ideas, working with people across a business and showing how work can create positive impact, this could be a great fit for you.

Who you are…

We’re keen to meet graduates who are curious about how organisations can create positive change for society and enjoy turning ideas and data into meaningful insight.

You might be a great match if you:

• Are working toward (or have) a degree in any discipline

• Care about community impact, fairness and the role businesses can play in society

• Enjoy working with people across different teams and bringing ideas together

• Are comfortable organising information and helping turn it into clear insights

• Can explain ideas clearly, both in writing and in conversation

• Like solving problems and improving how things work

• Are interested in sustainability, social impact or responsible business

• Bring a collaborative and proactive approach to your work

• Have the right to work in the UK

If you’re drawn to this role and feel this might be you, we’d love to hear from you.

Don’t have everything on this list? That’s ok. You won’t be expected to arrive with all the answers. Curiosity, a willingness to learn and an interest in creating positive impact will help you get the most from the role.

We’re keen to meet graduates who listen well, care about people, and enjoy finding solutions that make a difference.

What’s in it for you…

• A structured grad programme: Opportunities to work across Sustainability, Net Zero and Natural Resources activities

• A mentor or buddy: Guidance from experienced team members within Sustainability, Net Zero and Natural Resources

• Real experience: Work on projects that help drive tangible benefits for communities and customers

• Competitive salary and benefits package

• The chance to make a difference: Help shape how we create and measure social value

• A culture shaped by values: safety, integrity, collaboration, innovation and customer care

• Sustainability focused development: Experience in ESG reporting, social value measurement, and stakeholder engagement

Closing Date: 18th April 2026

We reserve the right to close this vacancy before the advertised Closing Date.

Applicants must have the legal right to work in the UK for the full duration of the 2-year programme. We are unable to offer visa sponsorship for this programme.

We’re committed to building a team that reflects the communities we serve and ensuring everyone can participate in our recruitment process fully and fairly. If you need any adjustments or face any barriers in our processes, just let us know. We'll work with you to make sure you can show us what you can do.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.